Talk to a human

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Paul English, someone who I vaguely knew when I worked at Interleaf, has a really cool web page. It's called the "IVR Cheat Sheet", where IVR stands for... hmm, I'm not sure! But basically it is a list of numbers so you can avoid voice recordings and jump straight to a human being. It's on my quick links bar now:-)

IVR Cheat Sheet(tm) by Paul English

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IVR is "In Vitro Realization", the process of discovering truth in the laboratory.

No, it's "Infinite Vascular Response", the process by which Superman's muscles gain their superstrength.

Okay, I actually know this one -- it's "Interactive Voice Response", the industry name for automatic telephone systems that guide you through menus of choices. I used to write software people would use to build IVR systems, at a company called Voicetek (in Newton, then Chelmsford) in the late 1980's.

dga

I looked on Paul's page to see if "IVR" was explained anyway, to no avail. And I tried to imagine what it could actually stand for, again coming up short.

And now I see why!

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